Privacy Policy
Tanya Sanyal Coaching
Last updated: June 2026
Introduction
Welcome to Tanya Sanyal Coaching. I respect your privacy and am committed to protecting your personal data. This privacy policy tells you what to expect me to do with your personal information when you visit my website or use my services.
I am registered with the Information Commissioner's Office (ICO). [PLACEHOLDER — ICO registration number: C1955459 — please confirm this is the final number before publishing]
Contact Details
Name: Tanya Sanyal Coaching
Email: [PLACEHOLDER — insert professional email address]
Postal address: [PLACEHOLDER — insert business address when registered]
What Information I Collect and Why
When you contact me or enquire about my services:
- Name and contact details (email address, phone number if provided)
- Information you share about your situation and reasons for getting in touch
When you purchase a coaching programme or session:
- Name and contact details
- Payment information (processed securely via Stripe — I do not store your card details)
- Details of services purchased
When you sign up to my mailing list:
- Name and email address
- Marketing preferences
When you visit my website:
- Usage data, including how you interact with my site
- IP address and browser/device information (collected via Google Analytics, through Kajabi)
How I Collect Your Information
I collect personal information directly from you when you:
- Complete a contact or enquiry form on my website
- Book a discovery call or coaching session
- Purchase a programme or service
- Sign up to my mailing list (opt-in only)
- Communicate with me by email
I also collect limited data automatically when you visit my website, via cookies and analytics tools (see Cookies section below).
Lawful Bases for Processing
Under UK GDPR, I rely on the following lawful bases:
Consent — for marketing communications and mailing list sign-ups. You can withdraw your consent at any time by clicking unsubscribe in any email or contacting me directly.
Contract — to deliver coaching services you have purchased and to manage your client account.
Legitimate interests — for website analytics to understand how my site is used and improve it, where this does not override your rights.
How I Use Your Information
- To respond to your enquiries and provide the services you have requested
- To deliver your coaching programme, including scheduling sessions and sharing relevant materials
- To process payments securely
- To send you information and updates about my services, where you have opted in
- To improve my website and services using anonymised analytics data
Third-Party Services
I use the following trusted third-party services to run my business. Each has its own privacy protections in place:
- Kajabi — website, email marketing, client portal and scheduling (kajabi.com/privacy)
- Stripe — payment processing via Kajabi (stripe.com/gb/privacy)
- Calendly — session scheduling (calendly.com/privacy)
- Zoom — video coaching sessions (zoom.us/privacy)
- Google Analytics — website usage analytics, via Kajabi (policies.google.com/privacy)
I do not sell or trade your personal data to any third party.
Cookies
My website uses cookies to help improve your experience. Cookies are small files stored on your device that provide information about how you use the site. The data collected is statistical and does not personally identify you.
You can adjust your cookie preferences via the cookie banner when you first visit the site, or through your browser settings at any time. For more information visit aboutcookies.org.
How Long I Keep Your Information
- Client data (name, contact details, session notes): retained for the duration of our coaching relationship and for 6 years afterwards, as required under UK tax law.
- Payment records: retained for 6 years in line with UK tax law.
- Mailing list data: retained until you unsubscribe or request deletion.
- Enquiry data (non-clients): retained for 12 months, then deleted.
Your Data Protection Rights
Under UK data protection law, you have the following rights:
Right of access — you can ask for copies of your personal information.
Right to rectification — you can ask me to correct information you believe is inaccurate or incomplete.
Right to erasure — you can ask me to delete your personal information in certain circumstances.
Right to restriction of processing — you can ask me to limit how I use your personal information.
Right to object — you can object to my processing of your personal information in certain circumstances.
Right to data portability — you can ask me to transfer your information to another organisation or to you directly.
Right to withdraw consent — where I rely on consent as my lawful basis, you can withdraw it at any time.
To exercise any of these rights, please contact me at [PLACEHOLDER — insert email]. I will respond within one month.
How to Complain
If you have concerns about how I handle your personal data, please contact me in the first instance at [PLACEHOLDER — insert email].
You also have the right to complain to the Information Commissioner's Office (ICO):
ICO
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk
This policy will be updated from time to time. The date at the top of this page reflects when it was last revised. Please check back periodically.
